Platform Operations
Identity, messaging, and endpoint infrastructure. Agents configure tenant-level controls, access policies, mail routing, and server hardening across hybrid environments.
Scope depends on tenant type, licensing, and current configuration state. Confirmed in the execution plan before any changes.
Engagement Outputs
Conditional access, MFA enforcement, app registrations, and least-privilege design. Agents configure identity controls with full audit trails.
Entra ID Security & Conditional Access
Harden identity infrastructure. Conditional access policies, MFA enforcement, app registration audit, service principal hygiene, and privileged identity controls.
Why it matters: Identity is the perimeter. Over-permissive conditional access and stale app registrations are the most common paths to tenant compromise.
Deliverables
- Conditional access policy design and deployment
- MFA enforcement configuration
- App registration audit and cleanup
- Service principal least-privilege review
- Privileged Identity Management (PIM) setup
- Break-glass account configuration
- Evidence pack: policy exports, before/after diffs, access review logs
Microsoft 365 Tenant Security
Tenant-wide security configuration. Defender for Office 365, anti-phishing policies, safe attachments, audit logging, data loss prevention rules, and sharing controls.
Why it matters: Default M365 settings are permissive by design. Tenant hardening closes the gap between what Microsoft enables and what your organization actually needs.
Deliverables
- Defender for Office 365 configuration
- Anti-phishing and impersonation policies
- Safe attachments and safe links policies
- Unified audit log enablement and retention
- External sharing and guest access controls
- Security defaults and baseline review
- Evidence pack: tenant config exports, policy diffs, compliance posture snapshot
Exchange Online, mail flow, email authentication, and deliverability. Agents configure routing, authentication records, and reputation recovery.
Exchange Online & Mail Flow
Configure and troubleshoot Exchange Online. Mail flow rules, transport rules, hybrid coexistence, shared mailboxes, distribution groups, and migration from on-premises or third-party providers.
Why it matters: Misconfigured mail flow causes silent delivery failures, compliance gaps, and user frustration. Correct transport rules prevent data leaks and ensure routing works as intended.
Deliverables
- Mail flow and transport rule configuration
- Shared mailbox and distribution group setup
- Migration planning and execution (IMAP, hybrid, cutover)
- Hybrid mail flow coexistence (if applicable)
- Quarantine and junk email policy tuning
- Evidence pack: transport rule exports, flow diagrams, migration logs
Email Authentication & Deliverability
SPF, DKIM, DMARC alignment and enforcement. Header analysis, reputation diagnostics, SMTP relay configuration, and deliverability recovery for domains landing in spam.
Why it matters: Emails that fail authentication checks get rejected or land in spam. Correct SPF/DKIM/DMARC alignment is the baseline for reliable delivery and brand protection.
Deliverables
- SPF record design and deployment
- DKIM key generation and DNS publishing
- DMARC policy progression (none to quarantine to reject)
- Header analysis and alignment diagnostics
- Reputation assessment and recovery plan
- SMTP relay configuration (if applicable)
- Evidence pack: DNS record diffs, authentication test results, DMARC reports
Windows Server, Linux, Group Policy, Intune, SSH hardening, and container operations. Agents configure and harden operational infrastructure.
Windows Server & Group Policy
Active Directory, Group Policy, Windows Server roles, Intune device compliance, and endpoint management. Configuration, troubleshooting, and hardening for hybrid environments.
Why it matters: GPO misconfigurations block add-in installations, break VPN, and silently weaken security. Correct Group Policy is foundational to endpoint compliance.
Deliverables
- Active Directory health check and remediation
- Group Policy audit, cleanup, and documentation
- Intune device compliance policies
- Windows Server role configuration
- RDS/RDWeb gateway setup (if applicable)
- Evidence pack: GPO exports, AD health report, compliance status
Linux Server & Container Operations
SSH hardening, firewall configuration, service optimization, container security, and web server tuning. Nginx, Apache, Docker, and hosting stack operations.
Why it matters: Default server configurations expose unnecessary services and weak SSH settings. Hardening reduces attack surface while maintaining operational access.
Deliverables
- SSH hardening (keys, ciphers, access controls)
- Firewall configuration (iptables/nftables/ufw)
- Web server tuning (Nginx/Apache)
- Container security (Docker, runtime configs)
- Service audit and unnecessary service removal
- Malware scan and cleanup (if compromised)
- Evidence pack: config diffs, service inventory, hardening checklist
Describe what needs fixing.
Tenant misconfiguration, email deliverability, server hardening, or a full platform review. You get a written plan, staged execution, and evidence-backed handover.
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